Heiko started working with SAP software (FI-AA and FI/CO) in 1994. Heiko serves as a subject matter expert for Financial Accounting, Business Information Warehouse, System Upgrades, SAP S/4HANA and Solution Documentation with SAP Solution Manager. Heiko has hands on experience in several functional areas and he helps customers to jumpstart SAP S/4HANA projects and SAP Solution Manager projects with IBIS RBE Plus content and services. In January of 2007, Heiko was named to the role of Chief Financial Officer (CFO), with responsibility for Financial and Administrative activities. Beginning in 2009 Heiko also served as Chief Operating Officer (COO) for IBIS America LLC and in 2013 Heiko was named President of IBIS America LLC. Since January 2018 Heiko serves as Chief Operating Officer (COO) for IBIS America Inc. Heiko is responsible for the collaboration with SAP AG and the roll out of the SAP STAR+ program (System Transformation via Assessment & Realignment) worldwide. Heiko is part of the joint development team, presents and demos to SAP and SAP’s customers. Prior to joining IBIS America, Heiko worked 10 years for IBIS Prof Thome AG in Wuerzburg, Germany and was directly involved with the development of RBE Plus, SAP Solution Manager, ByD and other offerings of IBIS and its partners. Since 2004, Heiko has actively supported the rollout of RBE Plus for customers in US and Canada.