By leveraging SAP SuccessFactors to modernize talent management processes to attract, develop, motivate, and retain employees, the City of Mississauga is transforming what’s possible for the future of work. Find out more about best practices, expanding accessibility via mobile technology and devices, utilizing cloud-based computing, providing easy-to-use technology, and leveraging social networking and collaboration to drive transformational change.

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Shawn Slack City of Mississauga
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Shawn Slack is the Director of Information Technology and Chief Information Officer for the City of Mississauga, the 6th largest City in Canada. He led the City’s mandate to provide all City services online, implemented the City’s first Customer Service Strategy, Open Data Policy, Bring Your Own Device Policy, and is actively leading the Digital Transformation of city services. Shawn is very active with public safety working on the Public Safety Broadband Network initiative with an objective to implement a public safety cellular network across Canada. Currently, Shawn is engaged in many great Smart City initiatives guided by the City’s IT Master Plan and Smart City Master Plan focused on enabling a connected and engaged city, a Smart City for Everybody!

Lori Kelly City of Mississauga
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Lori Kelly is the Director, Human Resources at the City of Mississauga. In this role, Lori is responsible for managing all business functions of the Human Resources division which includes talent management, total rewards, health and safety as well as employee and labour relations. Lori leads a team of dedicated Human Resources professionals in service to almost 7,000 employees across fifteen unique and diverse service areas. Lori has proudly served the City of Mississauga for over 25 years. Prior to this role, Lori spent more than two decades in leadership roles with the City of Mississauga’s Human Resources Division along with serving as the Chief Executive Officer of the Mississauga Library System. In addition to her work in Human Resources and the Library, Lori spent six years in the City Manager’s Office where she provided leadership to what became the largest community engagement initiative in the City's history resulting in a Strategic Plan that represents the city’s vision for the next 40 years. Lori earned an honours degree in Political Science from the University of Western Ontario, a Masters Certificate in Municipal Leadership from the Schulich School of Business at York University, and certification as a Human Resources professional. Lori is a member of the Human Resources Professionals Association and the Ontario Library Association.

Helen Chin-Donofrio City of Mississauga
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Helen Chin-Donofrio is the Senior Manager of Enterprise Business Solutions for the City of Mississauga. She has led the development of the City’s SAP 5 Year Roadmap and managed the implementation of key initiatives including SuccessFactors, Concur and Fiori. Currently, Helen is managing the SAP S/4HANA Program which includes the technical migration and implementation of new modules and features to provide business value.

Natasha Grmusa City of Mississauga
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Natasha Grmusa is the Manager of HR Management Systems at the City of Mississauga. Natasha has been with the City since 2005, spending the majority of her career in Human Resources. Natasha has been involved in numerous projects across the corporation; most recently leading the enterprise-wide implementation of the SAP SuccessFactors Talent Management suite. Her specialty lies in translating business requirements into technical solutions and leveraging her analytical skills to drive informed and strategic business decisions.