Facing widespread challenges in order fulfillment and supply planning, Rodan+Fields (R+F) needed to make a change. Rapid growth and a global reach led this skincare manufacturing and distribution company to outgrow their mostly manual processes.
Their legacy processes relied on manual input and batch transfer of data that was time consuming, suffered with data latency and was riddled with inconsistencies. The challenges mounted as orders and products moved through the fulfilment and supply management process across various enterprise systems and to partners. Add in delays from problem identification to resolution and cycle times dragged as personnel manually addressed shortfalls – they needed to find a better solution.
So how did they do it? In this 30-minute session, we’ll examine how R+F transformed their supply chain and order fulfillment processes quickly and efficiently.
You will learn:
- How to identify specific operational challenges especially as they relate to your own order fulfillment, supply planning, supplier collaboration and inventory management.
- How to measure, monitor, and monetize risks and opportunities the way R+F has
- Build a business case and ROI roadmap to transform your operations
MEET THE AUTHORS
Expert in Supply Chain and Business Process Management. Lead large- and small-scale digital transformation initiatives for companies in Consumer Products, Food & Beverages, Fashion/Apparel, Hi-tech, Life Sciences, and Manufacturing industries. Focused on improving efficiency, business results and customer experience through innovation and meaningful use of existing and emerging technologies. Leverages real-time analytics, artificial intelligence, machine learning and robotic process automation to help businesses monetize data, uncover risks/opportunities and make optimal operational decisions.
Neil Calderon has worked in eCommerce, Risk Management and Supply Chain in various industries including gift cards, software, hardware, and skin care for 24 years. Neil is the Director of Infrastructure at Rodan and Fields and is a father of 3 who enjoys biohacking, BJJ, reading, and various podcasts.