Video Q&A: Christian Heinrich Discusses How Technology Is Impacting Employee Experience

By AJ Whalen, VP and HXM Market Leader – SAPinsider

In a 2021 survey conducted jointly by SAP SuccessFactors and SAPinsider, 64% of respondents said that higher expectations for a more modern employee experience was a top driver for their organization’s cloud-based HR technology decisions. But for many SAP customers, the question about experience management isn’t “why to focus on it”, but rather “where do I begin”. In this SAPinsider Contributing Expert video, Christian Heinrich, Head of Product & Portfolio Management at Sovanta, discusses trends in experience, how technology is impacting experience management, and his advice for SAP customers who are trying to figure out where to begin.