Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
319 results
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Capgemini’s Key to Managing Its External Workforce
In this case study, we are looking at how Capgemini was able to overhaul the way it manages its global workforce. With employees and offices around the world, the organization needed end-to-end visibility into its external workforce. Managing such a large and disparate team can be difficult. To help solve the issue, Capgemini turned to…
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Upskilling to Enable Digital Transformation with Deutsche Telekom
As Europe’s largest telecommunications provider with over 242 million customers, Deutsche Telekom realized a need to stand out in its highly digitalized industry. The company decided to embark on a digital transformation. To make the most out of this journey, Deutsche Telekom knew it would require significant upskilling and enablement training for its employees. The…
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Case Study: A Business Case for Indirect Tax Automation with Goodyear
The indirect tax environment had seen a huge increase in digital obligations and real-time reporting, where data needs to be correct from the beginning with little option to make changes later. This creates additional exposure to tax authority requirements, and therefore mitigation of the tax and compliance risk is critical. Improving the efficiency and accuracy…
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Case Study: SunRice – B2B Experience
SunRice, one of Australia’s largest rice food companies, implemented a Growers’ Portal using SAP BTP to enhance the B2B experience for its rice-growing community. The portal provided quick and easy access to key functions, improved data visibility, and enabled growers to manage their business tasks securely in real-time from any device. With features such as…
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Case Study: HomeMade – Customer Experience
HomeMade, in partnership with Bourne Digital, implemented a self-service portal solution using SAP BTP to empower customers in managing their own aged care services. The user-friendly portal enhanced transparency, flexibility, and control, resulting in improved efficiency, increased engagement, and reduced administrative fees. The implementation was recognized as a finalist at the SAP Global Innovation Awards…
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Case Study: Taronga Zoo – Employee Experience
Taronga Conservation Society Australia (TCSA) sought to enhance the employee user experience by developing a mobile and desktop application, Stax, to streamline staff functions and content. The app enabled easier leave requests and requisitions, improved communication, and supported TCSA’s transition to SAP S/4HANA. The outcome was increased field staff engagement, improved guest experience, and efficient…
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Case Study: How Mediclinic International is generating revenues with personalised HR solutions
The case study highlights how INK IT Solutions helped Mediclinic, an international healthcare services group, overcome complex business challenges and generate revenues through personalized HR solutions. By implementing a unified platform, aligning processes, improving data privacy, and integrating systems, Mediclinic experienced benefits such as reduced costs, enhanced analytics, streamlined operations, and improved user experience.
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Case Study: CONA Services HXM Move from SAP On-Premise to ECP
Coke One North America (CONA) Services, the provider of collaborative tools for Coca-Cola Company’s largest bottling partners, successfully migrated from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. By leveraging the Nexus Suite, CONA Services achieved a fast and cost-effective migration, saving significant time and effort. The migration enabled CONA…
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Case Study: Woodside Energy HXM Move from SAP On-Premise to ECP
Woodside Energy, the largest operator of oil and gas production in Australia, successfully migrated from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. This migration allowed Woodside to retain the complete history of employee master data within ECP, enabling efficient payroll processing. By leveraging the Nexus Suite, Woodside saved significant…
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Case Study: Coles Group HXM Move from SAP On-Premise to ECP
Coles Group Limited, an Australian retail company, transitioned from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. This migration enabled Coles to retain the complete history of employee master data within ECP, facilitating retrospective payroll processing. By leveraging the Nexus Suite, Coles saved significant time and costs, completing the migration…
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