Customer Service

Learn how customer service technologies like SAP Service Cloud are being used to provide a 360-degree view of customer data and cross-sell/upsell recommendations. Discover how service organizations are using chatbot, phone, chat, SMS, e-mail, and social channels to reach more customers. Discover how advanced technologies like AI and machine learning are being used to automate tasks, speed up ticket resolution, and improve service intelligence.

Results

  1. Docusign

    Since its inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world. We pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

  2. How Can Consumer Enterprises Succeed in the Era of Digital Disruption?

    Today, consumers expect seamless, contextualized digital experiences across all channels. For retailers, a digital transformation plan is now a must-have to drive value for both brands and customers, while creating competitive advantage and driving growth. To achieve this, companies need to adopt business best practices and technologies that allow them to: Create a single view…
  3. OpsVeda

    The surge in data availability, coupled with shorter product cycles and broader value chain networks, has made operational decision making incredibly complex. Organizations frequently end up with sub-optimal decisions, because they are based on incomplete, and error-prone manual analyses on stale data from BI systems and spreadsheets. OpsVeda eases the lives of business teams by providing them ready answers for questions they encounter daily. Powered by patented technology and passion for business agility, OpsVeda delivers comprehensive operations intelligence along with defined business outcomes. The OpsVeda mission, simply stated, is to make customer operations immensely agile and profitable, through operational intelligence and AI-powered automation. OpsVeda customers span consumer-packaged goods, food and beverage, fashion and retail, industrial and manufacturing, and high-tech industries.

  4. Deloitte Corporate logo image

    Deloitte

    How can you navigate relentless disruption and the uncertainties that tomorrow will bring? By becoming a more kinetic enterprise, an intelligent enterprise that is built to evolve—adapting fast and moving with impact no matter what the future throws at you. Deloitte understands what it takes—and how you can deliver results with SAP solutions enabled by the cloud. Each day across the globe, our team of more than 23,000 professionals works with industry leaders to reimagine everything, realize the kinetic enterprise, and unleash cloud-enabled innovation to make an impact that matters.  Contact us to get the conversation started.

  5. QuickBase

    Quickbase is a low-code platform that increases agility of operationally intense organizations by providing real-time visibility and automation across complex processes & siloed systems.

  6. Moviynt

    Moviynt has enabled businesses to transform how their digital workforce interacts and conducts business on the edge of the enterprise. Moviynt solution MobiliumTM is built on standards-based architecture which allows devices using the platform to connect to multiple backend systems, whether hosted on-Premises or in the cloud. MobiliumTM is enabled with a development studio for creating applications that allows organizations to rapidly develop and deploy process-centric applications that abstract out the ERP complexities from processes performed on the edge. Moviynt’s device native applications allow applications to run in online, offline or semi-offline modes. MobiliumTM comes fully integrated to enable all features of the smart device e.g. image capture, signature on glass, RFID, OCR, barcode scanning and GPS which can be seamlessly integrated to supercharge mobile workflows around Warehouse , Quality, Production, Logistics integrated processes that can be enabled with Bluetooth, signature on glass, image capture, document display, geo location and much more.

  7. Protiviti

    As an SAP Gold Partner and seven-time partner of the year, Protiviti’s network of consultants in over 85 offices and more than 25 countries can help you navigate the complex SAP S/4HANA landscape, define and execute your roadmap with powerful business insights that drive enhanced performance, and ensure you maximize the value of your SAP investment.

    Our team of SAP certified professionals helps you increase the benefit of SAP technologies including, Finance Transformation, Data and Analytics, Business Process Optimization, and Governance, Risk and Compliance.

  8. Docusign

    Since its inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world. We pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

  9. SAP

    SAP stands for Systems, Applications, and Products in Data Processing (Anwendungen und Produkte in der Datenverarbeitung in German). SAP was founded in 1972 in Walldorf, Germany and now has offices around the world. SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises.