In Part I of this two-part series, Understanding what to measure for effective KPI development, key performance indicators (KPI) were defined, the article reviewed how to develop effective KPIs for your business, and several examples of KPIs that have proven effective for the different domains in the value chain, regardless of the industry, were provided. In this article you will learn the framework and audience for dashboards and scorecards and the driving factors of each. When to use an operational, tactical, or strategic dashboard based on business objectives and audience will be explained, along with the principles and benefits of each type. This article will also provide the design thinking process for dashboards and scorecards.
MEET THE EXPERTS
Venkata Ramana Nethi, Manager IT Build-Run Operations & Quality at Schlumberger, has 20 years of experience including SAP and domain expertise in manufacturing and planning. He joined Cameron in 2010, which was acquired by Schlumberger in 2016, and is responsible for SAP production planning, advanced planning and optimization (APO), and Quality modules including process study, design, implementation, and support in manufacturing and supply chain business transformation solutions. Before joining Schlumberger, Venkata was an SAP production planning consultant at Wipro Technologies, where he led SAP PP implementation and support projects for a global client base. Prior to that, he was manager at VOLTAS manufacturing unit based in India where he was responsible of production planning and shop floor manufacturing processes of refrigerator and commercial cooler products for CPG customers. Venkata has CSCP and CPIM certifications and his expertise ranges from business case analysis to implementation and production support engagements in manufacturing and supply chain planning transformation initiatives. He is also involved in sales and operations planning supported by SAP Integrated Business Planning and the solution’s integration with various systems to support demand and supply planning.
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