Today, consumers expect seamless, contextualized digital experiences across all channels. For retailers, a digital transformation plan is now a must-have to drive value for both brands and customers, while creating competitive advantage and driving growth. To achieve this, companies should adopt business best practices and technologies that allow them to:
- Create a single view of the customer
- Re-imagine the digital and in-store customer experience
- Easily create and adopt new business models
- Build a stronger, more resilient supply chain
- Establish a seamless front office experience fully integrated with back-office operations
In this webinar, our experts will share how an industry-expert partner like Savantis can help deliver intelligent retail enterprise solutions for the end-to-end transformation of retail businesses. You will hear from our experts about the customer success story at Sports Basement, a Bay Area sporting goods retailer using SAP S/4HANA to manage business operations across their 10 store locations. They will explain how retailers can meet new consumer demands and create a competitive advantage by putting the customer at the center of all decisions, using digital technologies and intelligent solutions to tailor the customer experience across all channels, delivering hyper-personalization, and building resilient and agile digital supply chains that can quickly adapt to customer expectations and needs.
Attend this session to:
- Understand how companies adopt SAP technologies to enable a rapid shift of business models to drive sustainable growth.
- Learn about the strategic priorities for businesses in consumer industries to thrive in the digital era
- Understand how to build a robust digital supply chain that enables visibility into the global inventory pool
- Learn how to deliver omnichannel personalized customer experiences with SAP CX solutions
- Provide store with personnel digital capabilities that better enable them to personalize the customer experience
Qualified attendees have an opportunity to receive a limited supply of Sports Basement Gift Cards.Watch Now
MEET THE AUTHORS
In this role, Keith oversees all key aspects of operations across the SAP Consulting Services, Industry Solutions, and IT Staffing business units. Keith joined Savantis following his successful role as CEO of SocketLabs, prior to which he spent more than two decades at SAP America where he held key positions including Global VP, Regional VP, and other leadership roles in consulting, presales, product management, sales, and executive management. He engaged with hundreds of SAP customers in the private and public sectors with his deep expertise in SAP CX, Industries, Logistics, Sales & Distribution. He holds an MBA from the University of Delaware and a Bachelor of Science degree in Computer Science from James Madison University.
Anthony is an experienced technology executive with a demonstrated history of success working in the sporting goods industry. With an education from UC Berkeley and strong business acumen, Anthony has played an instrumental role in analyzing business challenges, defining strategic goals, and implementing operational and technological solutions at Sports Basement. He has been with the company since 2003.
During his tenure with SAP, Oliver played various roles in SAP Solution Management, SAP Services, ASUG Liaison, Project Delivery Execution, and License Sales. Prior to his current role, Oliver served as Executive Solution Advisor and as VP Customer Success in the Consumer Industries, Retail and Fashion Advisory Group. Oliver drives Business Development for SAP Consumer Industries in North America, across SAP’s Solution Portfolio and SAP Industry Cloud Innovation. Oliver's intimate experience with customers and prospects serves as lever to further tell the Digital Transformation Story and to keep SAP's promise to make the world run better and improve people's lives. Consumer Industries at SAP is comprised of Consumer Products, Wholesale Distribution, Life Sciences, Healthcare, Retail, and Fashion.
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