SP05: Breakthroughs in Change Request Management

ManagerLearn how Support Package 5 of SAP Solution Manager 7.1 advances the capabilities for managing changes to your IT landscape. Understand the enhancements delivered with SP05 that respond to demands for more flexibility when deploying Solution Manager for a central Change Request Management (ChaRM) platform. Understand how the latest capabilities of ChaRM in Solution Manager…...

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Nathan Williams
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Nathan Williams is the Global SAP Solution Manager Practice Lead at Monocle Systems. For over a decade, Nathan has supported organizations in their efforts to leverage SAP Solution Manager as an integral component to manage their SAP solutions across the entire application lifecycle. Coordinating with IT, business, and program management teams, he has effectively defined strategies to help SAP customers seamlessly transition to SAP Solution Manager processes and capabilities. He is the author of ITSM and ChaRM in SAP Solution Manager and a co-author for SAP Solution Manager – Practical Guide.