Make the Most of the Employee Interaction Center with an Effective Organizational Structure

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Make the Most of the Employee Interaction Center with an Effective Organizational Structure

Reading time: 9 mins

Learn how to best create the organizational structure within the Employee Interaction Center (EIC) in SAP ERP 6.0. Key Concept Employee Interaction Center (EIC) is a centralized call center application that is part of SAP’s shared services offering. It delivers employee information to your contact center agents and empowers them to capture the details of...

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