Keynote | Key Learnings from Hilti’s Move to SAP S/4HANA

Hilti, the leading supplier of tools, consumables, services and solutions for the construction industry, based in Liechtenstein, proved its early adopter strategy with SAP when the company kicked off the move to SAP S/4HANA back in 2017 and successfully finished the transition in November 2018. Two years later, Hilti has nearly unrivaled experience and expertise with SAP S/4HANA. Hilti’s Head of IT Infrastructure, Christoph Baeck, will speak in this keynote about the learnings the Hilti team made on this journey with his team and technology partners. You’ll learn about the impact of good partnerships and detailed test planning and execution as key factors for success. In addition, he will share some thoughts on why Hilti is running SAP S/4HANA on premise today – and where he wants to go tomorrow.

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Christoph Baeck Hilti
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Christoph is the Head of IT Infrastructure at Hilti and is responsible for approximately 30,000 clients, 1,200 Hilti locations, and an SAP S/4HANA / SAP ByDesign-based landscape used by 2 out of 3 Hilti employees every day. From 2011 to 2015 Christoph built up Hilti Asia IT Services, the Kuala Lumpur-based strategic IT location for Global IT in Hilti, and tripled the workforce by establishing relationships with various local and international universities. Prior to this role, he led he implementation of “Global Contact Center,” the standardized IT and process solution for Hilti’s customer service departments in more than 50 countries worldwide. Before joining Hilti in 2007, Christoph gained experience in SAP CRM at Swarovski, supporting various project implementations in Europe and Asia. Christoph hold a Master’s and a Doctorate degree in Law from the University of Innsbruck and was a research assistant for three years at the department for European and International Law.