Keynote | CIO's Perspective on Innovation, Diversity, and Leading in this New World

Attend this interactive Q&A with Miao Song, CIO of Mars as she outlines her experience and strategy for leading her technology organization through in this unique economic environment. She’ll discuss the priorities, projects, and learnings from the past year. Learn how Mars sees SAP S/4HANA and the Cloud and what role these solutions will play in driving innovation and process improvements in 2021. Find out how Miao is leading an evolution of the IT organization and incorporating diverse perspectives and new skills to meet the challenges and opportunities in Mars’ key markets and geographies.

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Miao Song
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Miao joined MARS in Jan 2018 as Global Chief Information Officer of global Petcare. Prior to MARS, she worked in Johnson & Johnson as VP/CIO. She has over 23 years of global experience in IT industry, with broad exposure to the Oil/ Energy/Natural Resources as well as Consumer Goods and Health Care business, having worked for Royal Dutch Shell for 14 years, Nestle for 5 years and more recently Golden-Agri Resources for two year. She has extensive IT Management experience, having headed all IT disciplines in both global and regional capacity – Strategy and Planning, Program Management, Project Delivery, Delivery Management (Application and Infrastructure Support and Operations), Business Systems Management, Business Engagement, IT Supplier Management, and IT transformation. Miao graduated from the Peking University with a Bachelor’s degree and Information in 1992 and started her career with Nestle in China. She was the first local IT employee there and started in an application support role. She subsequently took on an ERP implementation role and led an ERP implementation for 10 JVs and 15 sales offices After 5 years with Nestle, she joined Royal Dutch Shell, one of the largest Oil & Gas companies in the world. In her 14 years career with Shell, Miao had worked in Beijing, the Netherlands and Singapore taking on Country IT head, regional IT lead and global IT leadership role . She had been managing IT operation in the largest Refinery and Chemical manufacturing in the world, her last role with Shell was Global Strategy and Planning lead for Application Services. In 2012, Miao joined Golden Agri Resources, the largest palm oil plantation and commodity trading company in the world, as Global CIO. In her two years with GAR, Miao had been successfully driving a few transformational initiatives, such as consolidating the data centers and the fragmented IT organization into one, a single SAP implementation and Big Data initiatives and building a talent development plan for the whole team. Miao has been living and working in China, Switzerland, the Netherlands and Singapore and Belgium . She is a strong supporter of Diversity and Inclusiveness, she used to head the Netherlands D&I council , also led IT Women Leadership Institution in Johnson & Johnson.

Rizal Ahmed SAPinsider
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Rizal (Riz) serves as Wellesley Information Service’s Chief of Content. He oversees content and business planning, helping WIS’s global customers and partners discover new ways to leverage content for competitive advantage. Prior to WIS, Riz was a Research Associate with Forrester Research and a reporter for the Manila Times in the Philippines. Riz earned dual degrees from Dartmouth College in History and Economics.