Key Ways To Influence Development of SAP S/4HANA Cloud

Reading time: 4 mins

Arturo Pinazo

SAP S/4 HANA Cloud certified FICO Consultant, delaware United Kingdom

SAP has continually emphasized their desire to hear from customers and incorporate that feedback into software improvements. The company has historically received commentary through various avenues, including co-innovation projects, customer surveys, hands-on partnerships, and customer request processes. In their latest innovation that connects customers directly with SAP regarding suggested enhancements to SAP S/4HANA Cloud, SAP created the Customer Influence portal. In this Q&A, a seasoned delaware United Kingdom consultant speaks to SAPinsider about the new portal and explains how users can interact with it to contribute to innovation and improvement initiatives around SAP S/4HANA Cloud.
After reading this Q&A you will be able to:
- Explain what the Customer Influence portal is and why it was created;
- List best practices for engaging with the portal, including how to avoid repeat requests and how to check the status of your requests; and
- Understand how to handle a rejected improvement request.

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