Implement and Use Forms for Service Desk and Change Management

Implement and Use Forms for Service Desk and Change Management

Make the best use of forms attached to Service Desk, change requests, and change implementations, eliminating the need for attaching additional documents. Walk through the necessary configuration to create forms and assign them for different service transactions. Key Concept Understanding the benefits of direct integrated forms in Service Desk and Change Request Management (ChaRM) transactions…...

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