IC WinClient or IC WebClient? How to Choose a Call Center Interface

IC WinClient or IC WebClient? How to Choose a Call Center Interface

Reading time: 16 mins

Are you trying to decide between using Interaction Center (IC) WinClient or IC WebClient? With all the variations of interfaces, methods, and terminology, the limited information available to support these choices further complicates an already tricky situation. Find out about the differences between IC WinClient and IC WebClient for a mySAP CRM call center and...

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IC WinClient or IC WebClient? How to Choose a Call Center Interface

Reading time: 16 mins

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