Brian Shannon is the Senior Vice President, Strategy and Operations, Americas at Serrala. He focuses on business processes and financial solutions to help clients maximize return on investment.Brian has a proven track record in SAP since 1994 where he has demonstrated expertise in the areas of thought leadership, knowledge management, process design, project management and SAP consulting. He has extensive experience in the automotive and manufacturing sectors as well as oil and gas, retail and utility verticals. Brian has held many C-level positions in the past, including Chief Operating Officer, Chief Strategy Officer. He has also served in other leadership positions including National Credit Manager, International Finance Manager and Financial Strategist. Brian holds a degree in Political Science from the University of Manitoba, and a MBA in International Finance from the University of South Florida. He is a sought after speaker on the topics of business process optimization and digital transformation.