Attend this session if you use or planning to use solution documentation to document, maintain, and enhance your business processes. Solution documentation has been revamped in SAP Solution Manager 7.2 and is still the starting point/prerequisite to use key functionalities like Business Process Monitoring, Test Management and Impact Analysis for example. We will to review the changes, dive into the new business process library, and learn how to document, model, and release your business processes and updates in SAP Solution Manager 7.2. Attend this comprehensive session to: Gain an overview of the concept of Solution Documentation and gather arguments why your organization needs a comprehensive business blueprint and what needs to be considered to initially establish and maintain it over time Understand solution documentation concepts, such as solution, branch, site, logical component groups and libraries, and get recommendations around the solution documentation life cycle Get real-world advice to integrated modules such as test management, change impact analysis, and business process monitoring Learn how you can set up your solution documentation initially and how to keep your solution documentation up to data over time Hear about lessons learned, project considerations, standards and best practices to fully leverage SAP Solution Manager 7.2
MEET THE EXPERTS
Heiko started working with SAP software (FI-AA and FI/CO) in 1994. Heiko serves as a subject matter expert for Financial Accounting, Business Information Warehouse, System Upgrades, SAP S/4HANA and Solution Documentation with SAP Solution Manager. Heiko has hands on experience in several functional areas and he helps customers to jumpstart SAP S/4HANA projects and SAP Solution Manager projects with IBIS RBE Plus content and services. In January of 2007, Heiko was named to the role of Chief Financial Officer (CFO), with responsibility for Financial and Administrative activities. Beginning in 2009 Heiko also served as Chief Operating Officer (COO) for IBIS America LLC and in 2013 Heiko was named President of IBIS America LLC. Since January 2018 Heiko serves as Chief Operating Officer (COO) for IBIS America Inc. Heiko is responsible for the collaboration with SAP AG and the roll out of the SAP STAR+ program (System Transformation via Assessment & Realignment) worldwide. Heiko is part of the joint development team, presents and demos to SAP and SAP’s customers. Prior to joining IBIS America, Heiko worked 10 years for IBIS Prof Thome AG in Wuerzburg, Germany and was directly involved with the development of RBE Plus, SAP Solution Manager, ByD and other offerings of IBIS and its partners. Since 2004, Heiko has actively supported the rollout of RBE Plus for customers in US and Canada.