Interactive Discussion | Employee experience strategies and trends

How important is employee experience? In a recent SAPinsider survey, 43% said that their HR strategies are being driven most by higher expectations for improved employee experience. Join this informative interactive discussion to hear industry experts discuss the state of employee experience management, explore what’s required to incorporate employee experience in an HR technology stack, and review the SAP SuccessFactors plans and future roadmap for HXM.


Christian Heinrich sovanta AG
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Christian is the Head of Product & Portfolio Management at sovanta AG.

Dr. Benjamin Granger Qualtrics’ XM Institute
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Dr. Benjamin Granger is an XM Catalyst within Qualtrics’ XM Institute. He has over a decade of experience building, running and optimizing Experience Management (XM) programs across the globe. In addition to his client-facing work, Ben leads research initiatives within the XM Institute and has pioneered several innovative survey techniques and methods that are changing the way many organizations measure and manage employee and customer experiences. His research has been featured in academic and practitioner forums, including Forbes, the Journal of Business and Psychology, the International Journal of Training & Development, the Academy of Management (AOM), and the Society for Industrial and Organizational Psychology (SIOP). Ben is certified in Lean Six Sigma and earned his Ph.D. in Industrial Organizational Psychology from the University of South Florida.

AJ Whalen SAPinsider
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AJ Whalen is Vice President and Publisher at SAPinsider. He has spent the last 28 years working in HR and Payroll technology, including the last 23 years as consultant, marketer, and researcher in the SAP HCM and SAP SuccessFactors space. SAPinsider publishes multiple research reports per year for HCM and Payroll, along with frequent interviews and articles for the SAP SuccessFactors community.

Emily Wilson SAP SuccessFactors
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As the leader of Solution Marketing for Cross-portfolio solutions at SAP SuccessFactors, Emily is focused on helping SAP SuccessFactors customers measure and optimize employee experiences in order to reduce attrition and increase employee engagement. She has over 20 years of Product Marketing experience in roles at automotive and technology companies. Emily earned her bachelor’s degree in organizational anthropology and Spanish from Cornell University.