Case Study: The Successful and Sustainable Supply Chain Optimization Initiative

One of the most challenging questions to answer as a business leader who has embarked on an improvement project, or as the project manager who delivered the project to the client, is the one that comes a few months after the project has completed and been handed over to the local teams to entrench and operationalize the new approach or behavior: "So, how is it going now? Have the gains been held onto? Are we continuing to improve?” Scalability and growth in production capabilities for a more complex business was important as they aimed to grow production capabilities to serve new market segments, deploy new product lines, meet compliance requirements, improve traceability and improve service levels (i.e. OTIF and reduce time to market).
To support their Strategic Vision and Growth Plan the following objectives were formulated:
- Improve data accuracy, leading to a single source of truth and confidence in decision making
- Improve alignment between organization and targets
- Improve product availability and lead time to market
- Standardize business process and develop user confidence