For the past 120 years, The Goodyear Tire & Rubber Company has been at the forefront of a continuously changing mobility industry. It has achieved this by leading with innovation in its products and services for customers, as well as in its internal systems and processes. Following this commitment, the company recently updated its system landscapes by expanding its SAP footprint. SAP system monitoring and change management processes have become progressively important to Goodyear – resulting in an increasing trend in working with SAP Solution Manager. With a goal of implementing better, easier, and faster software tools and processes – and answering SAP system users’ call for improved system performance and usability – the business decided to upgrade to SAP Solution Manager 7.2. Learn how the upgrade provided Goodyear benefits such as improved efficiency and resource allocation, enhanced visual representation, and a less restrictive content documentation structure.