SAPinsider interviewed Erin Carter, Manager Global Treasury Operations at Sun Chemical. The company is the world's largest producer of printing inks and pigments, has more than $7.5 billion in annual sales, and over 20,000 employees in sixty-three countries. About a quarter (26%) of SAP customers currently use an intelligent cash application solution, according to SAPinsider’s Assessing Intelligent Automation in Finance research. One of those customers, Sun Chemical, has found significant benefits in integrating Serrala FS2 AutoBank with SAP ECC.
After reading this case study you will be able to:
- Explain how Sun Chemical automated their cash application processes;
- List considerations for SAP customers to improve shared service center processes; and
- Understand strategic guidance to get the most out of shared service centers and cash application automation.