Adapting for Success in the Outcome Economy

The high-tech industry has developed a strong affinity for the mantra the “outcome economy” in response to the shift toward selling outcomes rather than quantities. SAP customers are challenged with finding ways to drive every dollar to more impactful innovation versus spending money on the traditional aspects of running IT. This article outlines the steps companies need to take upon entering the outcome economy. You will learn:
- How high-tech company Hewlett Packard Enterprise (HPE) is focused on delivering measurable results that are important to its customers
- How SAP provides the business backbone for companies such as HPE to seek strategic outcomes versus sales-based benchmarks
- Recommendations on the best way for SAP customers to “tear off the bandage” as they shift from selling a physical good to a service, as well as what new metrics and processes are required

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