Analyze Customer Sentiment by Sourcing Tweets Using SAP BODS

Reading time: 14 mins

Shreekant Shiralkar, Meenakshi Chopra, and Achin Kimtee of Tata Consultancy Services show how to source and process text data from unstructured sources such as Twitter using SAP BusinessObjects Data Services 4.1. See how to extract keywords from the social media site Twitter and then analyze customer sentiment. Key Concept Extracting unstructured text data from social...

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