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Closing the Customer Experience Gap

SAP Experts Share Advice to Begin Investing in and Transforming the Customer Experience

Many organizations are creating a disjointed customer experience (CX) and need to find new ways to capture the exponentially growing amount of customer data, integrate their isolated systems, and achieve a single view of the customer. While companies commonly are talking about doing more with less and improving customer satisfaction, few seem to be allocating budget to reach this end. In this article, SAP experts share advice for how companies can respond to evolving customer needs and take steps to improve the customer experience. Topics include what customer experience means, how to allocate budget for improvements, and how to ensure the right software solutions are in place to keep up with customer expectations and not lose out on opportunities.

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Revolutionizing the Innovation Experience: SAP Leonardo Experience Centers

State-of-the Art Centers Deliver Consistent, Relevant, and Sustainable Innovation Experiences to Enable Customers to Become Intelligent Enterprises

Discover the SAP Leonardo Experience Centers — state-of-the-art centers intentionally designed to help customers rethink and reimagine their business stories, from the outside-in, and innovate on behalf of their customers and employees. With the flagship experience center now open in Walldorf, Germany, and the next location set to open in Tokyo, Japan, in Q3 2019, SAP is expected to open additional centers later in 2019, during 2020, and beyond. Learn how each center will offer dedicated physical spaces mapping a customer’s engagement and innovation journey where various SAP teams, technologies, and know-how are orchestrated toward a customer-tailored experience.

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Columbia Sportswear Connects Active People with Their Passions Faster Than Ever Before

In a Move to SAP Apparel and Footwear, the Company Uses Automation Software to Speed and Simplify Data Conversion Process

To continue to excel in its market, leading outdoor apparel company Columbia Sportswear embarked on an ambitious global business transformation project to modernize its operations and deliver products faster to its customers. Learn how the company automated the conversion of millions of data records from various legacy systems to the SAP Apparel and Footwear industry solution using the Winshuttle Studio solution, speeding the project while improving data cleansing, audit, and security processes.

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What Business Users Can Expect from the New Functionality in SAP S/4HANA Finance

As SAP customers start to adopt SAP S/4HANA Finance, they want to know how the new solution differs from their current SAP ECC implementation and what new capabilities it presents. This article will help to illuminate how these SAP S/4HANA Finance innovations provide business users more efficiency and automation, which in turn allows finance and risk teams to focus on more value-added activities. It offers an introduction to SAP S/4HANA Finance, including a review of the available deployment options, along with a description of the new functionality available to business users. Finally, it looks at the key decision points that SAP customers consider as they prepare for a deployment of SAP S/4HANA Finance.

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Key Considerations for Migrating Your SAP Finance Operations to SAP S/4HANA

Many SAP customers are voicing apprehension about migrating their finance operations to SAP S/4HANA, not sure of what is in store for them and how best to prepare for the shift. This article focuses on two major considerations for SAP customers making the move: implementing the material ledger and moving to account-based profitability analysis. As customers prepare to migrate their finance teams from SAP ECC to SAP S/4HANA, keeping these considerations in mind can help them avoid missteps throughout the migration process. Learn how tools and solutions from Winshuttle can help make this transition easier as customers journey to SAP S/4HANA.

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Enterprise Cloud Migration: State of the Market, July 2019

The proliferation of cloud computing technologies has created a wide range of new possibilities for businesses. The ability to deploy flexible, scalable computing environments that can expand and contract on demand has redefined IT landscapes and the way organizations think about applications and technology.

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Enterprise Cloud Migration: State of the Market- Webinar

Solutions like SAP S/4HANA are changing the way companies look at cloud deployment. Over 90% of the SAPinsider audience has started to move business processes and technology to the cloud and 60% of SAPinsiders plan to deploy SAP S/4HANA on the cloud. The

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State of the Market: How the Cloud Is Transforming HR , August 2019

Cloud HR applications offer companies the opportunity to create better employee experiences as well as boost employee productivity, increase worker satisfaction, and reduce costs. Learn where SAP customers are on the cloud migration journey, and how the l

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Benchmarking the Business Case for SAP S/4HANA, August 2019- Webinar

SAP S/4HANA offers enterprises tremendous potential to go beyond performance and simplicity and deliver significant business value as part of an enterprise-wide digital transformation, but this approach must be understood, considered and incorporated into

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