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Leverage Solution Manager for SAP CRM Implementation Projects

Find out how you can use Solution Manager to manage your SAP CRM and SAP ERP Central Component implementations. Follow the five phases of a typical Solution Manager project, from project preparation to project go-live. Key Concept SAP introduced Solution Manager in 2002 as the successor to AcceleratedSAP (ASAP)/ValueSAP. Offered as standard as part of...

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Pipeline Performance Management Provides Sales Teams Quick Information Access

Find out what you need to know about Pipeline Performance Management, a tool offered with SAP CRM on-demand, SAP CRM 2006s, and SAP CRM 2007. See the options available to the sales team and managers and then see how to set them up in your system. Key Concept Pipeline Performance Management is an analytical application…...

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Wrap-Up List Functionality Ensures Smooth Call Interactions

SAP CRM 2006s introduces the wrap-up list functionality for Interaction Center, which alerts interaction center agents about tasks they need to complete before ending an interaction. Find out how this functionality works and the process to set it up. Key Concept Intent-driven interaction helps you ensure that the interactions in your interaction center follow company…...

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Make Sure That User-Defined Statuses Appear in SAP NetWeaver BI for Reporting

Learn about a method you and your BI team can use to report on CRM transaction data with customized user status information in SAP NetWeaver Business Intelligence. With these five steps, which do not require custom coding, you can extract the CRM user-defined status along with CRM transactional data. Key Concept CRM user-defined statuses let…...

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APO Active Ingredient Management Workaround for Requirement Planning

Active ingredient management allows you to plan physical movements of items that you measure in alternative units, such as flavor strength. This allows you to optimize how much product you plan for to meet requirements. However, Advanced Planning and Optimization does not offer standard functionality for using active ingredient management. Find out about a workaround…...

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Don’t Overlook Standard POD Functionality to Confirm Deliveries

Configure standard R/3 proof of delivery functionality to streamline your delivery process with these step-by-step instructions. Key Concept Proof of delivery (POD) is the stage in the delivery process in which the customer confirms the quantity of the goods received. Based on the confirmation of goods received, an invoice is issued to the customer to…...

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What to Consider When Migrating to SAP WM

SAP Warehouse Management’s (SAP WM’s) functionality growth coupled with the rapidly aging state of many companies’ warehouse management systems has led more companies to initiate SAP WM implementation projects. Find out some best practices for approaching a move to SAP WM. Key Concept SAP Warehouse Management applications are available in three formats: as part of…...

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Scheduling Oil and Gas Trades — An SAP TSW Perspective

Find out what you need to know about SAP Trader’s and Scheduler’s Workbench, which SAP offers for the oil and gas industry. See how this planning tool helps you to be a differentiator in this world of high volumes and low margins. Key Concept SAP Trader’s and Scheduler’s Workbench (TSW) integrates with your SAP ERP…...

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Ease Reporting On Payroll Results With Dedicated Payroll Infotypes

Set up standard Payroll infotypes to read payroll results without extensive programming or third-party products. In five steps you can extract the payroll results to infotypes. Then display the results, using standard transaction codes, or add them to a custom InfoSet for the creation of flexible queries. Key Concept Payroll infotypes are standard infotypes that…...

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MEET THE EXPERTS

Martin Gillet Lorem Company
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Martin Gillet is an SAP-certified HR consultant (ECC 6.0, SAP R/3 Enterprise, and 4.0B) who works freelance on international projects. He graduated with honors in Human Resources Management from Belgian Haute Ecole Namuroise Catholique (HENaC). Martin has worked with SAP R/3 since 1997 in the chemical, catering, pharmaceuticals, telecommunications, food, banking, and oil industries. He has focused on SAP HR since 1998 and has other SAP expertise including XSS, LSO, E-Recruiting, CATS, Reporting, Authorizations, and SAP NetWeaver Portal. Martin is the author of Configuring and Customizing Employee and Manager Self-Services in SAP ERP HCM. The book explores the options for customizing ESS and MSS to meet specific business needs.